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Delivery Information

Scud Retail Sdn. Bhd. aims to have your products shipped as soon as possible. All orders are processed within 1-2 working days and the packaged goods should be delivered within 2-10 days. Some items could take longer to reach smaller towns. Please note that bulky products may also take more time to arrive to its desired destination.

If your items have still not arrived after 5-7 working days, don’t worry! Simply send us an email to 
sales@myscud.com and one of our customer service minions will be more than happy to assist you in any way possible.

Free Delivery.
Kindly note that we offer Free Shipping when purchasing above RM 100.00 for Penisular Malaysia Only.


Delivery Charges.

Our rate schedule are as follow:


Penisular Malaysia

(except Bentong)

Below 10kg

RM 8.00

Every following 1kg

   Add RM 2.00

Sabah & Sarawak

(Major Area)

1kg

RM 13.00

Every following 1kg

  Add RM 12.00

Sabah & Sarawak

(Minor Area)

1kg

RM 25.00

Every following 1kg

  Add RM 10.00


Bulky & Heavy Items
As we have products ranging from dart flights right up to 10 foot wide high jump mats, it's impossible for us to determine a courier shipping fee which accommodates all order variations. For bulky items ( i.e. rugby tackle bags, high jump mats, post etc), do please drop us an email to 
sales@myscud.com and we will assist in ensuring your shipping rate is as accurate as possible!



Shipping Companies.
When purchasing standard sizes items (non-bulky / heavy items) that
 below 25kg, we will using our preferred shipping partner - ABX Express.


For bulky / heavy item shipping, we will using KTM Door to Door Service ( applicable for Malaysia, Thailand and Singapore only ).


Why hasn't my order arrived?

Unforeseen Circumstances Beyond Our Control May Have Delayed The Dispatch Of Your Order From Our Storage Centre;

Unforeseen Circumstances Beyond Our Control May Have Delayed The Receipt Of Items From Manufacturers Or Suppliers;

During Long Weekends Or Public Holidays (I.E. Chinese New Year, Hari Raya Or Deepavali);

During The Monsoon Months Adverse Weather Conditions May Cause Disruption;

The Earth Has Been Invaded By Aliens. 


How to track my order?


ABX Express                    KTMD Services